Support & Contact
You can find the frequently asked questions here and reach us by phone or e-mail.
Frequently Asked Questions
How do I find a caregiver?
Use the search area on the home page to choose a location, service type and care type. Viewing caregiver listings requires logging in and having your account approved.
What happens after I sign up?
Accounts are reviewed before they go live. Listing and matching actions stay closed until approval is complete.
Is my contact information shared?
Communication runs through in-platform messaging. Please avoid adding your personal contact details to listings or messages.
How is the service duration decided?
The companion service is stated in the listing through the 4 · 8 · 12 · 24 hour options.
What does a caregiver do?
Caregivers accompany daily needs and do not perform medical procedures. The service scope is stated in the listing.
How do I manage applications?
You review the applications to your listing on the platform and can track the process from your listings.